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Carrie Hays

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Carrie Hays is an accomplished trainer, management consultant, and facilitator with over fifteen years of management and organizational development experience. Known for her expertise at facilitating customized workshops, retreats, and meetings designed to heighten organizational effectiveness, Carrie works with a variety of audiences ranging from small teams to groups of up to 600 participants. As a result, her clients are able to create more effective organizations and teams that can successfully navigate change.

Her work with private, public, and nonprofit organizations around the world has included such projects as team building for twenty hospitality managers, organizational change consultation for a corporate acquisition process, a strategic planning retreat for a large nonprofit organization, and the creation of a management development series for a hotel chain. Carrie has helped hundreds of managers and supervisors improve their communication skills, interviewing techniques, and performance management. Her workshops on how to prevent sexual harassment have been described as "terrific" by participants.

Carrie has completed The Skilled Facilitator and Facilitating Difficult Conversations workshops and is certified in The Seven Habits of Highly Effective People, Myers-Briggs Type Indicator (MBTI) and MBTI Team Building. She also holds a Masters of Arts in Management degree from John F. Kennedy University, a Bachelor of Arts degree in Sociology from Colgate University, and an Associate degree from the Culinary Institute of America.

She has served on the Board of Directors of the North Bay Chapter of the American Society of Training and Development and the Yountville Chamber of Commerce, and is a member of the Bay Area Organizational Development Network, the American Society of Training and Development, and the C4 Collaborate of Culinary and Hospitality Industry Consultants.

Articles by Carrie Hays

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Beyond Eeyore: Building Accountability into Your Workplace
Eeyore is a sometimes loveable, always pessimistic donkey in A.A. Milne’s Winnie the Pooh stories. "There are those who will wish you good morning,” Eeyore says in typical fashion. “If it is a good morning, which I doubt." Eeyore’s name comes from the sound of the donkey’s signature bray, and his disposition is much like that noise—repetitive and annoying. Eeyore always assume the worst is going to happen, and wanders around in a constant state of negativity.
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5 Tips to Boosting Workplace Creativity
Looking for ways to inject a little creative thinking into your day-to-day activities at the office? Here are a few tips to try...
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Head-off Holiday Party Harassment: Ten Tips for Managers
Office parties are meant to reward employees and build team spirit, but harassment complaints can result if expectations for party-smart behavior aren't made clear. Ensure that your holiday festivities go smoothly by following these Ten Tips for Managers.
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